1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit bids, or contact us for support. This may include:

• Personal identification information (name, email, NIC number)
• Contact information (phone number, address)
• Bidding and transaction information
• Account preferences and settings
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and manage your bids and transactions
• Communicate with you about your account and our services
• Comply with legal and regulatory requirements
• Protect against fraud and unauthorized access

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With auction houses for bid processing and fulfillment
• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights, property, or safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission and storage
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained while your account is active and for a reasonable period thereafter.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability

7. Cookies and Tracking

Our Service uses cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: